Payment Policy

A Brand New Convenient Shopping Experience — Detailed Explanation of Cash on Delivery (COD) Policy

Dear Customer,
Thank you for choosing to start your shopping journey on our platform! To make your shopping experience more effortless and worry-free, we are pleased to introduce the thoughtful "Cash on Delivery" (COD) payment option. Below is a detailed explanation of the COD policy. Please read it carefully:

1. Applicable Regions
   The COD payment option is available for all products on our platform but is currently limited to specific designated regions. If your region is not supported, this payment option will not be displayed during checkout. You can check whether your region supports COD on the product details page or the checkout page.

2. Order Confirmation Process
   Once you successfully place your order, our team will promptly arrange for shipment. Please ensure that the delivery address and contact phone number provided are accurate to ensure smooth delivery. After order confirmation, you will receive a confirmation email containing order details, including the estimated delivery time, so you can stay updated on your order status.

3. Payment Method Explanation
   When you receive your product, simply pay the order amount to the delivery personnel. We support multiple payment methods, including cash and mobile payments. The specific payment method will be communicated by the delivery personnel at the time of delivery. To avoid the hassle of change, we recommend preparing the exact payment amount in advance.

4. Delivery and Estimated Arrival Time
   We have an efficient logistics team that will safely deliver your product to the specified address within the estimated time after order confirmation. Please note that if you are unable to receive the product on time or fail to complete the payment due to personal reasons, the order may be canceled or delayed. Please make arrangements in advance.

5. Return and Refund Policy
   If you are unsatisfied with the product received, you can apply for a return according to our return policy. The returned product must be in its original packaging and unused. Refunds will be processed through the original payment method. Due to the特殊性 of COD orders, refund processing times may be extended. We appreciate your patience.

6. Refusal to Accept or Unpaid Orders
   If you refuse to pay or fail to complete the payment upon receiving the product, we reserve the right to cancel the order and take further action. Additionally, in such cases, you may be responsible for additional return shipping fees or related costs. We appreciate your understanding and cooperation.

7. Customer Responsibility
   By choosing the COD payment option, you are fully responsible for the payment and receipt of the product. After order confirmation, please prepare in advance to ensure timely payment, allowing the delivery process to be completed smoothly so you can enjoy your product as soon as possible.

8. Policy Update Statement
   We reserve the right to update or modify the COD payment policy at any time based on actual circumstances. All policy changes will be promptly announced on our platform. Please review the latest policy before each purchase to ensure your shopping experience is not affected.

If you have any questions about the COD policy during your shopping process, please feel free to contact our customer service team at any time. They will provide you with wholehearted assistance and support. Thank you once again for your trust and choice. We wish you a pleasant shopping experience!

Choose Cash on Delivery for a hassle-free shopping experience and peace of mind!